At Marinaz, we take pride in our commitment to providing exceptional customer service and support to all our valued clients in the Maritime as well as the Oil and Gas industries. We understand that efficient procurement is crucial for your operations, and we’re here to ensure your experience with our platform is smooth, hassle-free, and productive. Below, you’ll find the various ways in which we assist and support you.
1. Contact Information:
Customer Support Email: support@marinaz.app
Phone Support: (+234) 705 347 7777
Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (WAT)
2. Requests (Listings):
If you have a product to list for sale or lease, please send an email to requests@marinaz.app
3. Live Chat Support:
For immediate assistance, our live chat support is available during business hours. Click the chat icon at the bottom of this page to start a conversation with one of our knowledgeable support agents.
4. Submit a Support Ticket:
If you prefer to leave a detailed message or have a non-urgent inquiry, you can submit a support ticket. We aim to respond to support tickets within 24 hours.
5. Phone Support:
Our friendly and knowledgeable customer support team is just a phone call away. If you require immediate assistance, feel free to call us during our operating hours.
- Account Assistance:
We understand that managing your procurement account is critical. If you need help with account.